Last updated 24/10/2025

At Lash Society, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your details when you visit or make a purchase from our website lashsociety.shop.

Information We Collect

When you visit our website or make a purchase, we may collect the following information:

• Personal details: name, email address, phone number, and shipping/billing address.

• Order information: products purchased, payment method (via secure third-party providers).

• Technical data: IP address, browser type, and browsing activity through cookies or analytics tools.

• Marketing data: preferences and responses to email campaigns (if you’ve subscribed).

How We Use Your Information

We collect and use your information to:

• Process and deliver your orders

• Communicate order updates and support inquiries

• Improve our website, services, and user experience

• Send marketing emails (only if you’ve opted in)

• Comply with legal obligations and fraud prevention

You can unsubscribe from marketing emails at any time by clicking “unsubscribe” at the bottom of our emails.

Payment and Security

All payments are processed securely through trusted third-party payment gateways such as PayPal and Stripe.
We do not store or have access to your full payment details.

Our website uses SSL encryption to ensure your information remains protected during transmission.

Sharing Your Information

We only share your information with third parties when necessary, such as:

• Couriers and logistics providers to deliver your order

• Payment processors to complete transactions

• Marketing and analytics tools (e.g. Meta Pixel, Google Analytics) to understand website traffic

These third parties are only given the information required to perform their services and are obligated to keep it confidential.

We never sell or rent your personal data.

Cookies

Our site uses cookies to enhance your browsing experience and understand website usage.
You can adjust your browser settings to decline cookies, but some parts of the website may not function properly if you do so.

Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or outdated data

• Withdraw consent for marketing communications

To make a request, please contact us using the details below.

Data Retention

We retain your information only as long as necessary to fulfil the purposes described above — typically for accounting, legal, or customer service reasons.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements.
The updated version will always be posted on this page with the latest revision date.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

📧 hello@lashsociety.shop

Privacy Policy